Q:Hi how can I order a extra set of keys for my Hikeep e-bikes I purchased?

 

Hikeep e-bike A:

Yes, of course!
Let me tell you how to do it:

First, provide the order number and order screenshot of your purchase, and explain whether you lost the battery key or the switch key.

 

1.Battery key: There is a letter + number code on the metal ring of the battery key socket, and you need to provide a clear picture, as shown below.


 

2.Switch key: There is a letter + number code under the switch key socket, and you need to provide a clear picture, as shown below.


To ensure that the key can be fully matched, please be sure to submit the above information to customer service.

Then purchase through the following link:Hikeep e-bikes key

 

 

4 comments

  • Debra  Ramey
    • Debra Ramey
    • August 2, 2025 at 1:48 pm

    Lost both keys

  • D'Angelo
    • D'Angelo
    • July 31, 2025 at 5:29 pm

    I need a key to turn on my e bike

  • D'Angelo
    • D'Angelo
    • July 31, 2025 at 5:29 pm

    I need a key to turn on my e bike

  • Matthew Scoble
    • Matthew Scoble
    • May 23, 2025 at 10:55 am

    Hi -

    I purchased the K6-G-Black through Amazon on March 23, 2025.

    I have lost both the throttle and battery keys.

    How do i order replacement parts?

    Thank you

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